Delivery Costs
Our delivery costs are listed below, if you need any further help or guidance when buying from our website please don't hesitate to contact us
- First Class Delivery / Courier - at £4.85 per order
- Tracked Delivery at £5.75 per order
- Tracked Delivery with Text / Email Notifications at £6.50 per order
- Orders Below £3.50 - at £3.20 per order
- FREE Delivery on Orders over £200
Orders are usually dispatched within 2 to 4 working days, please allow for some delivery delays during peak holiday times, like Easter, Christmas or Boxing Day sales. Thank you so much for your continued support and custom. For certain postcodes in the Scottish Highlands and Islands delivery will take an additional 2-3 days to arrive.
Returning an Item
Please contact us before returning an item to obtain a Returns Number from our customer services team, you can email us at serenitygiftsuk@gmail.com
Please do not return an item without contacting us first, as we'll be unable to refund the cost if you do. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation immediately.
Click HERE for our guide on returning an item back to us.