Delivery Costs

No matter how many items you add to your basket, there's only one delivery charge.

  • Standard Delivery - at £3.45 per order
  • First Class Delivery - at £3.95 per order
  • FREE DELIVERY on orders over £40
  • Orders Below £3.50 - a special low price of £1.95

    When will your order arrive?

    • Standard Delivery - will take 5 to 7 days to arrive
    • First Class Delivery - will take 2 to 3 days to arrive
    • FREE DELIVERY - will take up to 7 days to arrive
    • Orders Below £3.50 - will take 5 to 7 days to arrive

     

    *Please note: For certain postcodes in the Scottish Highlands and Islands delivery will take an additional 2-3 days to arrive. We regret that we are unable to dispatch orders to addresses outside the UK and Northern Ireland at this time.

    For Republic of Ireland customers, please feel free to contact us, as we may be able to post certain items to you. Just send an email with the products you're hoping to purchase and we can quote the delivery costs. 

     

    Returning an Item 

     

    Please contact us before returning an item to obtain a Returns Number from our customer services team, you can telephone us on 01204 691976 or email serenitygiftsuk@gmail.com

    Please do not return an item without contacting us first, as we'll be unable to refund the cost if you do. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation immediately.

    Click HERE for our guide on returning an item back to us.