Terms and Conditions

Privacy Policy and Cookies 

The information we collect from you is for the purpose of processing your order only. We do not ask for sensitive personal information and we do not disclose or sell your details to third parties. The information we require is name, address, phone number, e-mail address and credit/debit card details. We do not store any customer details on file. We do not use cookies on the Serenity Gifts website.

Description of Products
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including product descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. Any description given is for information only and does not constitute a sale by description. No warranty (express or implied) is given concerning the quality, condition or suitability for any purpose of any products purchased. We have taken great care in presenting the products on our website as accurately as possible. The images you see will depend on your monitor's display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Packaging may vary from that shown and the dimensions given are approximate only. If a product is priced inaccurately on our site due to system or typographical errors, we reserve the right to correct any and all errors when they do occur and not to honour inaccurate or erroneous prices. Our prices are also subject to change without notice. Sizes shown on web site descriptions are approximate sizes, although measurements are taken, this allows for minor discrepancies in how we measure items and how you may interpret the measurements on arrival.

Guaranteed Healing from Gemstones or Prayer Beads
There is no scientific proof, nor can we give any or guarantees that healing or praying will work for you in any way that you may expect. You should not stop any medications or treatments, nor should you ignore any advise your GP has given you. There is no official scientific research to suggest that crystals, gemstones or any other form of complimentary therapy actually works. Therefore no guarantee can be given as to the success of the use of the crystals/gemstones or prayer beads used throughout the handmade products when making a purchase from this web site.

Serenity Gifts does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them. The copyright in www.serenitygifts.co.uk includes the content of all the gifts, web site and pages relating to the www.serenitygifts.co.uk web site or licensed to Serenity Gifts and unless otherwise specified, may not be used, copied or altered without my express consent. Copyright extends to the design, look and feel of www.serenitygifts.co.uk, all photographs on it and its marketing materials. You may use products from www.serenitygifts.co.uk for private and personal use only. The contents on www.serenitygifts.co.uk may not be used for any other purpose. Serenity Gifts does not make any warranty or representation in respect of any other trade mark or trade marks of brands featured on our web site and they belong to their respective owners. This includes all charms or products used in all the handmade items.

Our Recycling Policy
At Serenity Gifts we're always striving to be as eco - friendly as possible, to help maintain a healthy, happy environment.
For this reason from purchasing products to packaging, our thoughts are driven by the effects we have on ALL life forms. Therefore, we try our utmost to use and reuse packaging that will have minimum impact and strain on Mother Earth. We recycle packaging and use Envirofill whenever possible. Envirofill is an environmentally friendly polystyrene void fill (also known as loose fill or packing chips). Envirofill is recycled, recyclable and degradable while still offering the same degree of protection as traditional polystyrene loose fill. We try to maintain an ethical work environment by remembering to always recycle! This includes any paper, ziplock bags, cardboard containers or void fill for customer orders. We are constantly striving to help heal our world and looking for new ways to improve on our recycling policy.

Contact Us

For queries and advice please email us:
E-mail: serenitygiftsuk@gmail.com


Web site Disclaimer Policy
Care has been taken in the compilation of this web site. The statements contained on this site are believed to be correct. However, Serenity Gifts shall not be liable for any loss, damage or inconvenience arising from inaccuracies. We enter into no express or implied conditions, warranties, terms or representations regarding the quality, accuracy or completeness of the information. We exclude to the extent lawfully permitted all liability for loss or damage, whether direct, indirect or consequential (including, without limitation, loss suffered as a result of breach of these terms that is not a foreseeable consequence of the breach, lost profits, lost opportunity, lost business, loss of goodwill, loss of contracts, loss of health, increased overheads or administrative expenses or management time) arising out of your use of or inability to use this web site, or from any information or omission contained in this web site. We cannot control the content or take responsibilities for pages maintained by external providers/organisations that can be accessed through this site.Any external products and services listed do not necessarily carry the endorsement of Serenity Gifts or imply a recommendation. The information contained in this web site is for general information purposes only. The information is provided by Serenity Gifts and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the web site or the information, products, services, or related graphics contained on the web site for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this web site. Through this web site you are able to link to other web sites which are not under the control of Serenity Gifts. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the web site up and running smoothly. However, Serenity Gifts takes no responsibility for, and will not be liable for, the web site being temporarily unavailable due to technical issues beyond our control.